General Conditions of Sale (GCS)
1. Purpose and scope of application
These General Conditions of Sale govern all transactions carried out online on the MuranoDeco ™ site operated by Lashia LTD .
By placing an order on our site, you fully and unreservedly accept these conditions.
2. Products
Only items displayed on the site at the time of your browsing are available for sale.
Product descriptions and images are provided for informational purposes only and are intended to be accurate. However, slight variations may occur (screen settings, lighting, etc.).
If a product is unavailable after your order has been confirmed, we will inform you by email and offer you:
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A full refund, or
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A similar product of equivalent value.
3. Price
Prices are indicated in Euro (EUR) , all taxes included, excluding delivery costs.
Shipping costs are specified during the ordering process.
Lashia LTD reserves the right to change its prices at any time, but the price charged is the one in effect at the time the order is validated.
4. Payment methods
Payment is secure (SSL protocol) and can be made via:
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Bank card
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Klarna
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Other payment methods offered on the site at the time of ordering
The order is only confirmed after payment validation.
5. Delivery
Products are shipped to the delivery address indicated when ordering.
Delivery methods offered:
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Standard delivery (free)
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Express delivery
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Pick up at relay point
Delivery times may vary depending on the method chosen and the destination. In case of delays or delivery problems, please contact our customer service at info@muranodeco.com .
6. Right of withdrawal and returns
In accordance with the law, you have 14 days from receipt of your order to exercise your right of withdrawal, without having to provide a reason or pay any penalties, with the exception of return costs.
Procedure :
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Contact our customer service to obtain a return authorization number.
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Return the product in its original condition and packaging, unused.
The refund will be made within a maximum of 14 days after receipt and inspection of the returned product.
7. Guarantees
Our products benefit from legal guarantees of conformity and against hidden defects.
If you find a defect, please contact info@muranodeco.com immediately with supporting photos.
8. Liability
Lashia LTD cannot be held responsible:
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In case of force majeure (natural disasters, transport strikes, etc.).
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For any indirect damage related to the purchase or use of the products.
9. Intellectual Property
All visual, audio, technological and textual elements present on the site are protected by copyright, trademark law and/or patent law.
Any reproduction, use or redistribution, even partial, is prohibited without prior written authorization.
10. Personal data
The data collected is necessary for order management and customer relations. It is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR) .
You have the right to access, rectify, delete and oppose by writing to: info@muranodeco.com .
11. Dispute Resolution
For any complaints, the customer is invited to contact our customer service in order to seek an amicable solution.
Failing agreement, disputes will be subject to the exclusive jurisdiction of the British courts.
12. Modification of the T&Cs
Lashia LTD reserves the right to modify these terms and conditions at any time. The new terms and conditions apply from the date they are posted online and to orders placed after that date.
