Terms and Conditions of Sale

1. Purpose and Scope
These Terms and Conditions of Sale govern all online transactions made on the MuranoDeco™ website, operated by Lashia LTD.
By placing an order on our website, you fully and unconditionally accept these terms.

2. Products
Only items displayed on the website at the time of your visit are available for sale.
Product descriptions and images are provided for informational purposes and aim to reflect reality as accurately as possible. However, slight variations may occur (screen settings, lighting, etc.).

If a product becomes unavailable after your order has been confirmed, we will inform you via email and offer you:

  • A full refund, or

  • A similar product of equivalent value.

3. Prices
Prices are shown in euros (EUR), including all applicable taxes, excluding shipping costs.
Shipping fees are specified during the checkout process.
Lashia LTD reserves the right to modify its prices at any time. However, the price charged will be the one in effect at the time the order is confirmed.

4. Payment Methods
Payment is secured via SSL encryption and can be made using:

  • Credit/debit card

  • Klarna

  • Other payment methods offered on the website at the time of purchase

Orders are confirmed only after payment validation.

5. Shipping
Products are shipped to the delivery address provided during checkout.
Available delivery methods:

  • Standard shipping (free)

  • Express delivery

  • Pickup at a collection point

Delivery times may vary depending on the chosen method and destination.
For any delay or delivery issue, please contact our customer service at info@muranodeco.com.

6. Right of Withdrawal & Returns
In accordance with applicable law, you have 14 days from the date of receipt to exercise your right of withdrawal, without needing to provide a reason or pay any penalties, aside from return shipping costs.

Return procedure:

  • Contact our customer service to obtain a return authorization number.

  • Return the product unused, in its original packaging and condition.

  • Refunds will be processed within a maximum of 14 days after the returned product is received and inspected.

7. Warranties
Our products are covered by the legal warranties of conformity and against hidden defects.
If you notice a defect, please contact us immediately at info@muranodeco.com, including photos for support.

8. Liability
Lashia LTD cannot be held liable:

  • In the event of force majeure (natural disasters, transport strikes, etc.)

  • For any indirect damage related to the purchase or use of the products

9. Intellectual Property
All visual, audio, technological, and textual elements present on the website are protected by copyright, trademark law, and/or patent law.
Any reproduction, use, or redistribution, even partial, is strictly prohibited without prior written authorization.

10. Personal Data
The data collected is necessary for order management and customer relations.
It is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).
You have the right to access, rectify, delete, or object to the processing of your data by contacting: info@muranodeco.com.

11. Dispute Resolution
For any complaints, customers are invited to contact our customer service to seek an amicable solution.
If no agreement is reached, disputes will fall under the exclusive jurisdiction of the UK courts.

12. Modification of Terms
Lashia LTD reserves the right to modify these terms at any time.
The new terms apply from the moment they are published online and will apply to all orders placed after that date.